Return Policy

Effective Date: January 1, 2025

At The Crafte Post, we strive to provide high-quality digital products. Due to the nature of digital goods, we have a specific return policy to ensure fairness to all our customers and to protect the integrity of our products.

Eligibility for Returns

  1. Digital Products: All sales of digital products are final. As soon as the purchase is completed and the product is delivered (including downloads and access codes), the transaction is considered complete.

  2. Exceptions: If you encounter any technical issues with your digital product or if the product is significantly not as described, you may be eligible for a return or exchange. Please contact our support team to discuss your concerns.

Return Process

  1. Contact Support: To initiate a return, please submit request in our Contact Us Page within 14 days of the purchase date. Include your order number and a detailed explanation of the issue.

  2. Evaluation: Our team will review your request and may ask for additional information to process your return. Approvals will be determined at the discretion of our support staff.

  3. Refunds and Exchanges: If your return is approved, we will issue a refund or provide an exchange at no extra cost. Refunds will be processed back to the original payment method, and processing times may vary depending on your bank or payment provider.

Non-Refundable Items

  • Any digital products purchased through third-party platforms or unauthorized resellers are not eligible for returns or refunds.

Changes to Return Policy

We reserve the right to modify this return policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services after such changes will constitute your acceptance of the new policy.

Contact Information

For any questions or concerns regarding our return policy, please Contact Us Here

Thank you for shopping with The CraftE Post!